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Damaged Shirts

Hi all,

We've received several complaints that the design on your Megaplex 2014 t-shirts is flaking off after the shirt's first wash. We've contacted our vendor and they have acknowledged that there may have been a bad batch.

We have set up a plan to get your shirt replaced, and both the vendor and us are sorry that this has happened, but we are going to try to make good on this.

We will be waiting over the month of August, to give everyone a chance to wash their shirts. If your shirt's ink comes off, Please email the following to mp-shirts@megaplexcon.org :

Your real first and last name (not fandom name).
Your Megaplex con badge number.
The Size of the Shirt.
Your Shipping address.
A picture of your shirt, showing the failed ink, with your megaplex con badge in the photo.

On Sept 1, we will be sending that list to the Vendor, who will re-print, and then drop ship those shirts out to everyone.

We apologize that this process might take a little over a month, but we are trying to do this in a full batch to keep the process as organized as possible.

Thanks for your patience and understanding!

Comments

It would probably be a good idea to ask for peoples Size as well to make sure they get the proper oen back. Yeah Mine didn't faire so hot in the wash, based on this post, I checked it out pre dryer even and its certainty lost printing, email and picture incoming